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Shipping Policy at Denver Percussion

At Denver Percussion, we strive to provide you with a seamless and efficient shopping experience, including reliable and transparent shipping services. Our shipping policy outlines important information about shipping rates, delivery times, and order tracking to ensure that you have a clear understanding of how your percussion instruments and accessories will reach you.

Shipping Rates:

Shipping rates may vary based on factors such as the size, weight, and destination of your order. We aim to offer competitive shipping rates that are reflective of industry standards. Shipping costs will be calculated and displayed during the checkout process, allowing you to review and confirm the total before completing your purchase.

Delivery Times:

We understand that timely delivery is crucial to your musical needs. Our team works diligently to process and ship orders as quickly as possible. Delivery times may vary depending on your location and the shipping method selected. We offer several shipping options, including standard and expedited services, so you can choose the one that best suits your schedule.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the status and progress of your shipment. You can easily track your order by visiting the designated carrier's website and entering the provided tracking information.

International Shipping:

For our international customers, we offer worldwide shipping services. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by your country's customs authorities. These additional charges are the responsibility of the recipient and are not included in the item's price or shipping cost. We recommend checking with your local customs office for more information on potential fees.

Shipping Partners:

We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. Our shipping partners are chosen for their reliability and commitment to providing quality service.

Shipping Restrictions:

Some products, such as certain percussion instruments, may be subject to shipping restrictions due to their size, weight, or materials. If your order contains items with shipping restrictions, we will notify you and provide alternative solutions when available.

Shipping Address Accuracy:

Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for delays or delivery issues caused by inaccurate or incomplete address information. Double-check your address during the checkout process to avoid potential issues.

Questions and Support:

If you have any questions or require assistance related to shipping, please feel free to contact our customer support team found here. We are here to assist you and ensure that your shopping experience at Denver Percussion is as smooth and enjoyable as possible.

Thank you for choosing Denver & Dallas Percussion. We appreciate your trust in us, and we look forward to serving you with excellence in every aspect of your percussion journey.